Dazzle Casino Terms & Conditions
These Terms and Conditions govern access to and use of the Dazzle Casino website, gaming services and related features. They explain the rights and responsibilities that apply when you browse the site, create an account, deposit funds, play games or request a withdrawal.
Please read these Terms carefully before using Dazzle Casino. By registering an account or continuing to use the services, you confirm that you understand and agree to these Terms, together with any specific rules, promotional conditions and policies displayed on the website.
Acceptance of Terms
These Terms form a binding agreement between you and Dazzle Casino. They apply to all use of the website and any associated casino services made available to you. If you do not accept them, you must not register, deposit funds or play.
Game-specific rules, bonus terms and other notices may apply in addition to these Terms. Where a specific rule conflicts with these Terms, the specific rule will apply to the relevant activity to the extent of the conflict.
Eligibility
Dazzle Casino is available only to individuals aged 18 or over. You must meet the minimum legal age applicable to online gambling in your place of residence and must use the services only where online gambling is permitted.
You may not use Dazzle Casino if you are restricted from gambling by law, by a personal exclusion arrangement or by any other applicable limitation. We may ask you to confirm your age and location before allowing access to certain services.
Account Registration
You must provide complete, accurate and current information when opening an account. This may include your name, date of birth, address, telephone details and other information needed to operate the account securely.
Each customer may hold only one Dazzle Casino account unless we expressly agree otherwise. Accounts are personal and may not be sold, transferred, shared or operated on behalf of another person.
You are responsible for keeping your login credentials confidential and for all activity carried out through your account. Tell us promptly if you suspect unauthorised access or believe that your account details have been compromised.
Verification
We may carry out identity, age, address, payment method and source of funds checks. You must provide documents or information that are reasonably requested for these purposes and ensure that they are genuine, legible and up to date.
Verification may be required before a withdrawal is processed, when account information changes, or whenever account activity requires additional review. We may limit deposits, gameplay or withdrawals while checks are pending.
Attempting to provide false information, altered documents or information belonging to another person may result in account restrictions and the cancellation of transactions or associated benefits.
Deposits
Deposits must be made using a payment method held in your own name or one that you are authorised to use. Available payment methods, minimum amounts, processing times and any applicable charges are shown on the website or during the payment process.
You must not deposit funds for the purpose of transferring money to another customer. Dazzle Casino may decline or return a deposit where the payment cannot be verified, appears irregular or does not comply with these Terms.
Funds credited to your account are intended for lawful gaming activity. You should deposit only amounts that you can afford to lose and should not use borrowed money for gambling.
Withdrawals
You may request a withdrawal of eligible funds through the methods made available in your account. We may require completion of verification before approving a withdrawal and may return funds through the original payment method where this is reasonably possible.
Withdrawal requests are reviewed for compliance with these Terms, applicable bonus conditions and security procedures. Processing times can vary depending on the payment provider, the requested method and the information required to complete checks.
We may cancel or delay a withdrawal where there is a reasonable concern about fraud, duplicate accounts, payment misuse, unlawful activity or a breach of these Terms. Any decision affecting a balance will be handled in accordance with the applicable circumstances and relevant policies.
Bonuses
Promotions, bonuses and free spins may be subject to separate terms. Those terms will explain eligibility, qualifying deposits, wagering requirements, expiry periods, game contributions, maximum winnings and any withdrawal restrictions.
You should review promotional terms before opting in. Unless expressly stated otherwise, promotional rewards are limited to one per person, household, device, payment method or other shared connection where the promotion is intended for individual use.
Dazzle Casino may withhold or remove a bonus where it has not been used in accordance with the relevant promotional terms. Any remaining cash balance will be treated separately from promotional funds unless the applicable terms state otherwise.
Acceptable Use
You must use Dazzle Casino honestly, responsibly and only for personal entertainment. You must follow these Terms, game rules, payment requirements and reasonable instructions provided by the site.
- Keep your account information accurate and notify us of significant changes.
- Use only payment methods that you are entitled to use.
- Protect your account from access by other people.
- Respect the security, availability and proper operation of the website.
- Use the services in compliance with laws that apply to you.
Prohibited Activities
The following activities are not permitted on Dazzle Casino:
- Creating or controlling multiple accounts without prior approval.
- Using another person's account, identity, funds or payment method.
- Manipulating games, exploiting errors or interfering with site security.
- Using automated software, scripts, bots or similar tools to access or play.
- Engaging in fraud, money laundering, payment abuse or other unlawful conduct.
- Trying to bypass account, location, age or responsible gambling controls.
- Using promotions through coordinated or dishonest activity.
- Uploading harmful code or attempting to disrupt the website or its systems.
If prohibited activity is identified or reasonably suspected, we may investigate, restrict access, void affected play and take other proportionate action permitted by these Terms.
Intellectual Property
Website content, including branding, text, graphics, software, game presentation and design, is owned by or licensed to Dazzle Casino and is protected by applicable intellectual property rights.
You may access and use the website for personal, non-commercial purposes. You must not copy, modify, distribute, reproduce, frame, reverse engineer or commercially exploit any part of the site without written permission.
Limitation of Liability
We take reasonable steps to keep Dazzle Casino accurate, secure and available, but uninterrupted access cannot be guaranteed. The website may occasionally be affected by maintenance, technical faults, network problems, third-party services or events outside our reasonable control.
To the extent permitted by applicable law, Dazzle Casino will not be responsible for losses caused by your failure to protect account credentials, incorrect information supplied by you, misuse of the services, payment provider actions or interruptions beyond our reasonable control.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability arising from applicable consumer protections or deliberate misconduct where such exclusion would be unlawful.
Account Suspension
We may suspend, restrict or close an account where this is necessary to protect customers, investigate activity, complete verification, enforce these Terms or comply with applicable obligations.
During a suspension, you may be unable to deposit, play or withdraw until the review is complete. We may request further information and will consider the available facts before determining the appropriate outcome. You must not open another account to avoid a restriction.
If an account is closed, any eligible balance will be dealt with after relevant checks, subject to unresolved disputes, prohibited activity or other lawful deductions.
Privacy
We process personal information to provide the services, manage accounts, verify customers, process payments, maintain security and meet applicable obligations. Information may be shared with service providers or other parties where reasonably necessary for these purposes.
Further details about collection, use, retention and customer rights are set out in the Dazzle Casino Privacy Policy. You should read that policy before registering.
Responsible Gambling
Gambling should remain an affordable form of entertainment. Set a budget before you play, avoid chasing losses and take breaks when needed. Dazzle Casino may provide account tools such as deposit limits, time reminders, reality checks, temporary breaks or self-exclusion, subject to the options available on the website.
If gambling is affecting your finances, relationships, work or wellbeing, stop playing and seek support from an appropriate independent organisation. You may also contact us to discuss available account restrictions. Responsible gambling tools are intended to support informed choices and do not replace professional assistance.
Amendments
We may update these Terms to reflect changes to the services, security procedures, promotional arrangements or applicable obligations. The latest version will be displayed on the website, with the relevant date or notice where appropriate.
Where a change materially affects your use of the services, we will provide notice through a suitable channel where reasonably practicable. Continuing to use Dazzle Casino after updated Terms become effective indicates acceptance of the revised wording.
Contact Information
If you have a question about these Terms, your account or the Dazzle Casino services, please contact customer support at [email protected]. Include enough information for us to identify your request, but do not send passwords or full payment details.
We may ask you to complete reasonable security checks before discussing account-specific information. We aim to review customer enquiries promptly and may request additional details where this is necessary to provide an accurate response.
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